Terms of service

Last Updated: October 28, 2026

Welcome to BOWSER. These Terms of Service (“Terms”) explain the conditions that apply when you access or use our website, browse our products, or place an order with us.

We aim to make shopping with BOWSER clear, convenient, and reliable. Please review these Terms together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy before completing your purchase.

By accessing or using our website, you agree to these Terms to the extent permitted by applicable law. If you have questions, our customer service team will be happy to assist you.

1. About BOWSER

This website is operated by:

Brand: BOWSER
Company: BO BOWSER HL INC
Business Address: 171 E Main St, Worthington, PA 16262, United States
Email: service@bowserclothing.com
Phone: +1 714-230-9635
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM Eastern Time (ET)

BOWSER offers men's clothing and apparel through its online store, including jackets, outerwear, knitwear, sweaters, hoodies, and other everyday styles.

Our products are offered for sale to customers within our stated shipping coverage in the United States.

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

When using our website, you agree not to:

Use the website for unlawful, fraudulent, or deceptive purposes.
Attempt to interfere with the website's operation, security, or availability.
Access systems or areas that you are not authorized to access.
Collect website content through automated means without appropriate permission.
Submit information that you know to be false, misleading, or fraudulent.
Attempt to place orders using unauthorized payment methods.
Use the website in a way that disrupts other customers' shopping experience or compromises website security.

We may take reasonable steps to protect our website, customers, and business from unauthorized activity or misuse.

3. Product Information

We make reasonable efforts to provide accurate and up-to-date product descriptions, images, sizes, colors, materials, and other relevant details.

Product colors and appearance may vary slightly depending on your device, screen settings, lighting, and photography conditions. Product measurements may also have minor variations.

If you have questions about a product's size, material, fit, or other details, we encourage you to contact us before placing your order.

If we discover a material error in product information, pricing, or availability, we will take reasonable steps to correct it and, where appropriate, contact affected customers.

4. Product Availability

Product availability may change from time to time. Adding an item to your shopping cart does not necessarily reserve that item.

If a product becomes unavailable after you place an order, we will make reasonable efforts to contact you and explain the available options. Depending on the circumstances, an appropriate solution may include canceling the affected item and issuing a refund for the amount paid for that item.

We aim to communicate clearly when an availability issue affects an order.

5. Prices, Currency, and Checkout Total

All prices on our website are displayed in U.S. dollars (USD), unless otherwise indicated.

Product prices may change before an order is placed. Changes to advertised prices will not ordinarily affect an order that we have accepted, except where a correction is necessary because of an obvious pricing or website error or where applicable law otherwise permits.

The final order total displayed at checkout before you submit payment is the amount payable for your order, including all applicable charges disclosed at that time.

Depending on your order, the total may include:

Product prices.
Applicable shipping charges.
Applicable sales tax.
Any other applicable fees, if any, clearly disclosed before you complete payment.

We aim to present applicable charges clearly so you can review your total before placing an order. We do not intend to add undisclosed charges to a confirmed order.

If you change your items, shipping address, or other order details before completing checkout, the total may be recalculated. Please review the updated amount before submitting payment.

For more information, please review our Payment Policy.

6. Orders and Order Confirmation

When you place an order, you submit a request to purchase the selected products.

After submission, you may receive an email acknowledging that your order has been received. An order acknowledgment confirms receipt of your order information but does not necessarily mean the order has completed payment authorization or shipment processing.

We may need to review or decline an order when reasonably necessary, including where:

A product is unavailable.
Material product, price, or website information contains an error.
A transaction appears fraudulent or unauthorized.
An order is duplicated or requires additional verification.
Billing, shipping, or payment information is incomplete or inaccurate.
Other circumstances reasonably require an order review.

If we cancel an order after payment has been processed, we will arrange an appropriate refund for the canceled amount. We will make reasonable efforts to notify you of the cancellation and any necessary next steps.

7. Payment

Orders must be paid using a payment method available at checkout. Available card payment methods may include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, as supported by the checkout system.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing and authorization may be handled by third-party payment service providers. Transaction information may be processed in accordance with the applicable provider's terms and privacy practices.

Any payment-related fee charged to the customer must be clearly disclosed before payment is submitted and included in the checkout total. Please review the displayed order total before confirming your purchase.

For more information about accepted payment methods, payment processing, and charges, please review our Payment Policy.

8. Shipping and Delivery Estimates

All BOWSER orders are shipped from within the United States.

Our standard delivery coverage includes the contiguous 48 United States and Washington, D.C.

We currently do not ship to:

Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
American Samoa
Northern Mariana Islands
Other U.S. territories outside our supported delivery area
APO, FPO, and DPO military addresses
International destinations

Shipping Rates

BOWSER provides free standard shipping on all orders within our supported U.S. delivery area, without any minimum purchase requirement.

Standard shipping fee: $0.00 USD
Minimum order value: None
Free standard shipping: All eligible orders, regardless of order value

No additional standard shipping or handling fee will be charged.

Optional delivery upgrades, if offered, will have their applicable charges disclosed before payment.

Order Processing and Delivery Estimates

Our current processing and delivery schedule is:

Order processing time: 1–3 business days
Daily order cut-off: 4:00 PM Eastern Time (ET), Monday through Friday
Standard transit time: 3–7 business days
Estimated total delivery time: 4–10 business days

Orders submitted after the daily cut-off may begin processing on the next business day.

Actual delivery times may vary because of carrier operations, weather conditions, public holidays, address issues, or other transportation circumstances.

Our shipping providers may include USPS, UPS, and FedEx.

For further information, please refer to our Shipping Policy.

9. Shipping Address and Order Changes

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your address and contact information carefully before submitting your order.

If you discover an error, contact us as soon as possible at service@bowserclothing.com. We will make reasonable efforts to help correct an address before shipment, but changes cannot be guaranteed once an order has entered processing or has been handed to the carrier.

If an order has already shipped, the available options may depend on the carrier and the status of the shipment.

10. Tracking and Delivery Issues

When tracking is available, tracking information will generally be provided after your order has shipped. It may take some time for tracking details to become active after the carrier receives and scans the package.

If tracking indicates that your package has been delivered but you cannot locate it, please consider checking the delivery area and contacting household members, neighbors, or the carrier where appropriate.

If you still need help, please contact our customer service team. We will make reasonable efforts to assist you in reviewing the available tracking and delivery information.

11. Returns and Exchanges

BOWSER accepts eligible returns and exchanges within 30 calendar days after delivery.

Returns are accepted for both defective and non-defective merchandise.

Accepted Product Conditions

Customers may return or exchange eligible products in either of the following conditions:

New
Slightly used

Customers may open the packaging, inspect the merchandise, try on clothing, and briefly wear an item.

Minor signs of normal use do not automatically make a product ineligible for return or exchange.

For non-defective returns, merchandise should remain reasonably clean and free from significant damage, heavy wear, major stains, or persistent unpleasant odors.

Products that have been substantially altered, intentionally damaged, or excessively used after delivery may not qualify.

For defective, damaged, or incorrectly supplied products, eligibility will be assessed according to the nature of the issue and applicable consumer protection requirements.

Return and Exchange Procedure

To request a return or exchange, contact:

service@bowserclothing.com

Please provide your order number and relevant product information.

For defective, damaged, or incorrect merchandise, photographs may help us review the issue.

BOWSER will provide the appropriate return instructions and a prepaid return shipping label for an eligible return or exchange.

Returns are accepted by mail. Please obtain confirmation before sending merchandise to our return address.

Our business address is not available for walk-in returns.

Return and Exchange Shipping Fees

BOWSER covers return shipping costs for all eligible returns, including those requested for personal reasons.

For approved exchanges, BOWSER also covers standard shipping costs for replacement merchandise.

No restocking fee applies.

Please review our Refund Policy for complete information about eligibility, shipping arrangements, exchanges, and refunds.

12. Refunds and Return Shipping Costs

Approved refunds are generally processed within seven business days after the returned product has been received, inspected, and approved.

Refunds are normally issued to the original payment method.

The time required for funds to appear in the customer's account may vary depending on the bank, card issuer, or payment provider.

Return Shipping Costs

BOWSER is responsible for the shipping costs associated with all eligible returns and exchanges.

This includes returns resulting from:

A change of mind
An unsuitable size
Personal preference
An incorrect selection by the customer
Defective merchandise
Damaged products
Incorrectly supplied items
Other eligible return reasons

A prepaid return shipping label will be provided through the return process.

For approved exchanges, BOWSER will pay the return shipping cost and the standard shipping cost for sending the replacement.

Restocking Fees

No restocking fee is charged for eligible returns or exchanges.

Original Shipping Charges

Standard shipping is free for all eligible orders, with no minimum purchase requirement.

Consequently, there is no original standard shipping charge to deduct from a refund.

Charges for optional paid delivery upgrades, if selected, are generally non-refundable for customer-requested returns unless otherwise required by law.

Customers should contact service@bowserclothing.com before mailing a return to receive the appropriate instructions.

For complete details, please refer to our Refund Policy.

13. Order Cancellation

If you need to cancel an order, please contact service@bowserclothing.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before the order has entered shipment processing. However, cancellation cannot always be guaranteed after an order has been processed or shipped.

If your order has already shipped, you may need to follow the applicable return process. Any refund will be handled in accordance with our Return & Refund Policy and applicable law.

14. Promotions and Discounts

BOWSER may occasionally offer promotional codes, discounts, or special offers.

Unless the specific promotion states otherwise:

Promotions may have eligibility requirements or expiration dates.
Certain products may be excluded.
Promotional codes may not be combined unless expressly permitted.
Promotions cannot be exchanged for cash unless required by law.
Specific conditions displayed with an offer apply to that offer.

We make reasonable efforts to display promotional terms clearly. If we identify a material error in a promotion, we will take reasonable steps to correct it and address affected orders appropriately.

15. Intellectual Property

Website content, including product photographs, images, logos, brand names, graphics, text, page layouts, product descriptions, videos, and other original materials, may be owned by or licensed to BOWSER or the respective rights holders.

You may access and use website content for personal, non-commercial shopping purposes.

Unless authorized by us or permitted by law, you may not reproduce, distribute, modify, publish, sell, or commercially exploit website content.

16. Customer Communications

We may contact you about order confirmations, payment status, shipping, delivery, returns, refunds, customer service requests, and other matters related to your transactions.

These service-related communications are separate from optional promotional messages.

Where applicable, you may choose whether to receive marketing communications. If you receive promotional emails, you may unsubscribe using the link provided in the message, where available, or contact us for assistance. Opting out of marketing messages does not prevent us from sending necessary transactional or service-related communications.

For more information about how we handle personal information, please review our Privacy Policy.

17. Customer Reviews and Submitted Content

If you choose to submit reviews, comments, photographs, feedback, or other content to our website or customer service channels, please ensure that the content is accurate and does not violate another person's rights.

Please do not submit content that is unlawful, fraudulent, malicious, abusive, discriminatory, privacy-invasive, or infringing of intellectual property rights, or that contains confidential information you are not authorized to disclose.

When you voluntarily submit content for publication, you grant BOWSER a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for reasonable business purposes, such as displaying customer reviews and improving our website and services, subject to applicable law.

We may remove submitted content that violates these Terms or applicable law.

18. Privacy and Third-Party Services

Your use of our website is also subject to our Privacy Policy, which explains how we may collect, use, retain, and share personal information.

Our website may rely on third-party services for payment processing, shipping, hosting, website analytics, customer communications, fraud prevention, security, or advertising where applicable.

Third-party providers may process information under their own terms and privacy policies. We encourage you to review those policies where appropriate.

For more information about our handling of personal information, please review our Privacy Policy.

19. Website Availability and Errors

We make reasonable efforts to keep our website accessible and its information accurate and up to date. However, temporary interruptions or errors may occasionally occur because of maintenance, technical issues, software updates, hosting or network problems, security incidents, or other circumstances.

We may temporarily modify, suspend, or restrict access to parts of the website when reasonably necessary.

If we identify a material error in product information, pricing, inventory, or an order, we may contact you to explain the issue and discuss an appropriate solution. We will handle affected orders fairly and in accordance with applicable law.

20. Disclaimer

Our website and its content are provided for shopping and informational purposes.

To the extent permitted by applicable law, we do not guarantee that the website will always be available without interruption, that every item will always remain in stock, or that all website content will be entirely free of errors.

Nothing in these Terms removes or limits any product warranty, consumer protection, or other right that cannot legally be excluded or limited under applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, BOWSER and BO BOWSER HL INC will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

This provision does not exclude or limit liability where such exclusion or limitation is prohibited by law, nor does it restrict any consumer rights or remedies that cannot lawfully be limited.

22. Events Beyond Our Reasonable Control

Certain circumstances beyond our reasonable control, such as severe weather, natural disasters, transportation disruptions, carrier delays, government actions, power or telecommunications interruptions, or widespread technical failures, may affect website operations or delivery estimates.

When such circumstances occur, we will make reasonable efforts to continue providing services and communicate relevant information to affected customers where appropriate.

This section does not remove any rights or obligations that apply under applicable law.

23. Applicable Law and Consumer Rights

These Terms are generally governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable consumer protection laws or other mandatory laws provide otherwise.

Nothing in these Terms is intended to take away rights or protections that consumers are entitled to under applicable federal, state, or local law.

24. Questions and Dispute Resolution

We value our customers and encourage you to contact us first if you have a question, concern, or dispute regarding an order, product, or service.

Please email service@bowserclothing.com and include your order number, if applicable, along with a brief description of the issue.

We will make reasonable efforts to understand your concern and work toward an appropriate resolution.

Nothing in this section prevents you from exercising any legal rights or remedies that cannot lawfully be waived under applicable law.

25. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, products, services, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

The updated Terms will apply to future use of the website from the effective date of the updated version, to the extent permitted by applicable law. We encourage you to review this page periodically.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, and any other policies specifically referenced on our website, describe the general terms governing your use of the BOWSER website and your purchases from us.

Additional terms clearly presented for a particular product, promotion, or service may also apply to that transaction, subject to applicable law.

28. Contact Us

If you have questions about these Terms, your order, our products, payments, shipping, returns, or other customer service matters, please contact us:

We appreciate your trust in BOWSER. We will make reasonable efforts to provide clear information, helpful customer support, and a positive shopping experience.