Terms of service
Last Updated: September 16, 2026
Welcome to BOWSER. These Terms of Service (“Terms”) explain the terms and conditions that apply when you access or use the BOWSER website, browse our products, or place an order with us.
Please read these Terms carefully before using our website. By accessing or using our website, you acknowledge that you have read and understood these Terms and agree to be bound by them.
If you have any questions about these Terms, please contact us using the information provided at the end of this page.
1. About BOWSER
This website is operated by:
BOWSER
BO BOWSER HL INC
171 E MAIN ST
WORTHINGTON, PA 16262
United States
Email: service@bowserclothing.com
Phone: +1 714-230-9635
BOWSER offers men's clothing and apparel through its online store, including jackets, outerwear, knitwear, sweaters, hoodies, and other everyday styles.
Products available through our website are offered for sale in the United States.
2. Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms.
By using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to interfere with the operation or security of the website.
- Access areas or systems that you are not authorized to access.
- Use automated systems to collect website content without our permission.
- Submit information that is knowingly false, misleading, or fraudulent.
- Attempt to place orders using unauthorized payment methods.
- Use our website in a way that could damage, disable, or impair the website or interfere with other customers' use of the website.
We may take reasonable steps to protect the website, our customers, and our business from misuse or unauthorized activity.
3. Product Information
We make reasonable efforts to provide accurate information about our products, including product descriptions, sizes, colors, materials, images, and other product details.
However, product colors and appearance may vary slightly depending on your device, display settings, lighting, photography conditions, or other factors.
Product measurements may also have minor variations.
If you have questions about a product, size, material, or other product information before placing an order, we encourage you to contact our customer service team.
We reserve the right to correct product descriptions, pricing, availability, or other website information when an error is identified.
4. Product Availability
Product availability may change from time to time.
Adding an item to your shopping cart does not necessarily reserve or guarantee that the product will remain available.
If a product becomes unavailable after an order has been placed, we will make reasonable efforts to contact you and provide an appropriate solution, which may include a refund for the unavailable item.
5. Prices and Currency
All prices displayed on our website are stated in U.S. dollars (USD) unless otherwise indicated.
Product prices may change from time to time. Any price change will not affect an order that has already been accepted by us, except where a correction is required because of an obvious pricing or website error.
Shipping charges, applicable taxes, and other charges, if any, will be displayed or communicated during the applicable checkout process.
We make reasonable efforts to ensure that product prices shown on product pages, shopping carts, and checkout pages are accurate and consistent.
6. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After you submit your order, you may receive an order confirmation email acknowledging that we have received your order.
An order confirmation means that your order has been received. It does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to decline, cancel, or limit an order when reasonably necessary, including in situations involving:
- Product availability issues.
- Incorrect or inaccurate product or pricing information.
- Suspected fraudulent or unauthorized transactions.
- Duplicate or unusual orders.
- Errors in shipping or billing information.
- Other circumstances that reasonably require order review.
If we cancel an order after payment has been processed, we will provide an appropriate refund for the cancelled amount.
7. Payment
Orders must be paid using an available payment method presented during checkout.
By submitting payment information, you represent that you are authorized to use the payment method associated with the order.
Payment information may be processed by third-party payment service providers. We do not intentionally retain complete payment card information when such information is processed directly by a third-party payment provider.
Payment authorization or verification may be required before an order can be processed.
8. Shipping
Orders placed through BOWSER are shipped from within the United States.
Our current standard shipping coverage includes the 48 contiguous United States and Washington, D.C.
At this time, we do not offer shipping to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- Other U.S. territories or locations outside the 48 contiguous states and Washington, D.C.
- International destinations
Standard shipping is:
- Free for orders of $59 or more
- $6.99 for orders under $59
Orders generally require 1–3 business days for processing before shipment.
Our daily order processing cutoff is 4:00 PM Eastern Time. Orders placed after the cutoff may be processed beginning on the next business day.
Estimated standard transit time is generally 3–7 business days after shipment.
Accordingly, the estimated total delivery timeframe is generally 4–10 business days, including processing and transit.
Actual delivery times may vary due to factors such as carrier operations, weather, holidays, address issues, or circumstances outside our reasonable control.
For more information, please review our Shipping Policy.
9. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout.
If an order has not yet shipped and you notice an address error, please contact us as soon as possible at:
We will make reasonable efforts to assist with address corrections before shipment. However, we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
10. Delivery and Tracking
When available, tracking information will be provided after your order has been shipped.
Tracking information may take some time to become active after the carrier receives and scans the package.
Once a package has been transferred to the shipping carrier, delivery timing may be affected by circumstances outside our control.
If tracking information indicates that a package has been delivered but you cannot locate it, we recommend first checking around the delivery location and with household members, neighbors, or the applicable carrier.
If you still need assistance, please contact our customer service team.
11. Returns and Refunds
We want customers to have a clear and reasonable opportunity to review their purchases.
Eligible items may generally be returned or exchanged within 30 calendar days after delivery.
Customers may open the package, inspect the product, and try the item on indoors to determine whether it is suitable.
Opening the package, normal inspection, and a reasonable indoor try-on alone will not automatically make an item ineligible for return.
Returned merchandise should remain in a condition suitable for resale.
Items may not be eligible for return if they have been:
- Regularly worn or used.
- Washed or dry-cleaned.
- Altered, repaired, or modified.
- Returned without required tags when the tags have been removed or damaged.
- Exposed to perfume, deodorant, makeup, or similar substances.
- Exposed to pet hair, stains, dirt, or strong odors.
- Damaged after delivery.
- Returned with damaged fabric, lining, buttons, zippers, or other components.
Customers requesting a return should contact:
Please include your order number and relevant product information so that we can assist you efficiently.
For damaged, defective, or incorrect items, please contact us before sending the item back and, where possible, provide photographs showing the issue.
Please do not send a return to our business address unless our customer service team has provided return instructions.
For complete information about eligibility, return procedures, refunds, and exchanges, please review our Return & Refund Policy.
12. Refunds
Once an eligible returned item has been received and successfully inspected, we generally process the applicable refund within 7 business days.
After we issue a refund, the time required for the funds to appear in your account may depend on your bank, credit card company, or payment provider.
The amount refunded may depend on the circumstances of the return and the applicable terms of our Return & Refund Policy.
Original shipping charges, where applicable, may not be refundable for customer-requested returns.
For more information, please refer to our Return & Refund Policy.
13. Exchanges
Eligible products may generally be exchanged within the applicable 30-calendar-day return period, subject to product availability.
If the requested replacement item is unavailable, we may provide another appropriate resolution, which may include a refund where applicable.
Please contact our customer service team before sending an item for exchange so that we can provide the appropriate instructions.
14. Order Cancellation
If you need to cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests received before an order enters shipment processing.
However, cancellation cannot always be guaranteed once an order has been processed or shipped.
If an order has already shipped, the applicable return process may need to be followed instead.
15. Promotions and Discounts
From time to time, BOWSER may offer promotional codes, discounts, or special offers.
Unless otherwise stated:
- Promotional offers may have specific eligibility requirements.
- Promotional codes may have expiration dates.
- Some products may be excluded from promotions.
- Promotions may not be combined unless explicitly stated.
- Promotional offers cannot be exchanged for cash.
- We reserve the right to correct errors in promotional information.
The specific terms displayed with a promotion will apply to that promotion.
16. Intellectual Property
The content available on this website, including but not limited to:
- Product photographs
- Images
- Logos
- Brand names
- Graphics
- Text
- Website design
- Page layouts
- Product descriptions
- Videos
- Other original website materials
may be owned by or licensed to BOWSER or its respective rights holders.
You may access and use website content for personal, non-commercial shopping purposes.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without appropriate authorization.
17. Customer Communications
When you place an order or contact us, we may communicate with you regarding your order, account, returns, refunds, shipping, customer service requests, or other transactional matters.
These communications may include emails, messages, or other reasonable forms of communication.
Transactional communications are necessary to provide services related to your purchases and are separate from optional marketing communications.
Where applicable, customers may choose whether to receive promotional or marketing communications.
18. Customer Reviews and Submitted Content
If you voluntarily submit reviews, comments, photographs, feedback, or other content to our website or through our customer service channels, please make sure that the content is accurate and does not violate the rights of others.
You should not submit content that:
- Is unlawful or fraudulent.
- Contains malicious software.
- Violates another person's privacy.
- Infringes intellectual property rights.
- Contains abusive, threatening, or discriminatory material.
- Misrepresents a product or customer experience.
- Contains confidential information that you do not have permission to disclose.
By submitting content that you choose to make available for publication, you grant BOWSER a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for reasonable business purposes, including displaying customer reviews and improving our website and services.
We may remove submitted content that violates these Terms or applicable law.
19. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains what information we may collect, how we use it, how it may be shared with service providers, and the choices that may be available to you.
We encourage you to review our Privacy Policy before using the website.
20. Third-Party Services
Our website may use third-party services to support functions such as:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Customer communications
- Fraud prevention
- Website security
- Advertising or marketing, where applicable
Third-party services may have their own terms and privacy policies.
We recommend reviewing the applicable policies of third-party providers when appropriate.
21. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, website availability may occasionally be affected by:
- Maintenance
- Technical problems
- Software updates
- Hosting issues
- Internet or network problems
- Security incidents
- Events outside our reasonable control
We may temporarily modify, suspend, or restrict access to portions of the website when reasonably necessary.
22. Website Information and Errors
We make reasonable efforts to keep information on our website accurate and up to date.
However, occasional typographical, pricing, product description, inventory, technical, or other errors may occur.
If we identify an error that materially affects an order, we may contact you to discuss the situation and provide an appropriate solution.
Nothing in these Terms is intended to limit rights or protections that cannot lawfully be limited under applicable law.
23. Disclaimer
Our website and its content are provided for general shopping and informational purposes.
To the extent permitted by applicable law, we do not guarantee that:
- The website will always be available without interruption.
- All website content will always be completely error-free.
- Every product will always be available.
- Website information will never require correction or updating.
Any warranties relating to products that cannot legally be excluded or limited under applicable law remain unaffected.
24. Limitation of Liability
To the maximum extent permitted by applicable law, BOWSER and BO BOWSER HL INC will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase of products, except where such limitation is not permitted by law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited, including rights or remedies that may be available to consumers under applicable law.
25. Events Beyond Our Reasonable Control
We may experience delays or interruptions caused by circumstances beyond our reasonable control.
These may include, for example:
- Severe weather
- Natural disasters
- Transportation disruptions
- Carrier delays
- Government actions
- Power or telecommunications disruptions
- Widespread technical failures
- Other events that could not reasonably be prevented or controlled
When such circumstances occur, we will make reasonable efforts to continue providing services and communicating relevant information to customers.
26. Applicable Law
These Terms are generally governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except to the extent that applicable consumer protection laws or other mandatory laws provide otherwise.
Nothing in these Terms is intended to take away any rights or protections that consumers are entitled to under applicable federal, state, or local law.
27. Dispute Resolution
We value our customers and encourage you to contact us first if you have a question, concern, or dispute relating to an order or our services.
You can contact us at:
We will make reasonable efforts to understand the issue and work toward an appropriate resolution.
Nothing in this section limits any rights or remedies that cannot lawfully be waived under applicable law.
28. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.
When we make changes, we may update the “Last Updated” date shown at the top of this page.
Your continued use of the website after updated Terms are posted means that the updated Terms will apply to future use of the website, to the extent permitted by applicable law.
29. Severability
If any provision of these Terms is determined to be invalid, unenforceable, or inconsistent with applicable law, the remaining provisions will continue to apply to the extent permitted by law.
30. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies specifically referenced on our website, form the general terms governing your use of the BOWSER website and your purchases from us.
If a specific product, promotion, or service has additional terms clearly presented to you, those terms may also apply to the relevant transaction.
31. Contact Us
If you have any questions about these Terms of Service, your order, our products, shipping, returns, or other customer service matters, please contact us.
BOWSER
BO BOWSER HL INC
171 E MAIN ST
WORTHINGTON, PA 16262
United States
Email: service@bowserclothing.com
Phone: +1 714-230-9635
Business Hours: 10:00 AM–5:00 PM Eastern Time, Monday–Friday
We appreciate the opportunity to serve you and will make reasonable efforts to provide clear information and helpful customer support.